Privacy

Privacy

Privacy

Whether you’re browsing the site or reaching out for a project, this policy covers how we handle your data.

Last Updated: 17 December 2025

Rejuven, Inc. (“Rejuven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile applications, and related services (collectively, the “Services”).

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all users of the Services worldwide. Additional rights may apply depending on your jurisdiction.

2. Information We Collect

2.1 Information You Provide Voluntarily

We collect information you choose to provide, including:

  • Account Information: Name, email address, login credentials

  • Demographic Information: Age range, country/state of residence

  • Health & Wellness Information (Sensitive Data):
    Information related to fertility, reproductive health, pregnancy, postpartum status, nutrition, lifestyle, wellness goals, and self-reported biological or phenotypic information

  • User Communications: In-app chat messages, surveys, support inquiries

  • Subscription & Billing Information: Processed via third-party payment providers (we do not store full card numbers)

2.2 Information Collected Automatically

When you access the Services, we may collect:

  • Device identifiers, browser type, operating system

  • IP address and approximate location

  • Usage data, interactions, and session information

  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive limited information from:

  • Payment processors

  • Analytics and performance providers

  • Customer support platforms

  • Marketing attribution services

Rejuven does not sell personal data.

3. Special-Category Health Data & Explicit Consent (GDPR Article 9)

Some information you provide may constitute “special-category personal data”, including health-related data.

By creating an account and using the Services, you explicitly consent to:

  • The collection, processing, and storage of your health-related data

  • The use of automated processing and profiling to generate personalized wellness insights

  • The transfer of such data to jurisdictions outside your country of residence, including the United States, subject to appropriate safeguards

You may withdraw consent at any time by contacting privacy@rejuven.com, though doing so may limit or prevent continued use of the Services.

4. How We Use Your Information

We use your information to:

  • Provide, operate, and personalize the Services

  • Generate educational and wellness-focused insights

  • Improve platform performance, features, and user experience

  • Communicate with you regarding your account and updates

  • Process payments and manage subscriptions

  • Conduct analytics, research, and product development (using aggregated or de-identified data where possible)

  • Meet legal and regulatory obligations

5. Automated Processing & Profiling

Rejuven uses automated systems and proprietary analytical models to analyze user-submitted information.

  • These systems support informational and wellness-related insights only

  • They do not provide medical diagnosis, treatment, or clinical decision-making

  • They do not produce legal or similarly significant effects under GDPR

You may object to profiling or request human review where required by law.

6. HIPAA-Adjacent Notice (Important)

Rejuven is not a “Covered Entity” or “Business Associate” under the U.S. Health Insurance Portability and Accountability Act (HIPAA).

  • Information provided to Rejuven is not considered Protected Health Information (PHI) under HIPAA

  • The Services are designed for educational and wellness purposes only, not medical care

  • Your data is protected under applicable privacy and consumer protection laws, but HIPAA does not apply

You should not submit medical records, diagnostic test results, or clinical documentation unless explicitly requested.

7. Legal Bases for Processing (GDPR / UK GDPR)

Where applicable, we process personal data based on:

  • Your explicit consent

  • Performance of a contract

  • Legitimate interests (e.g., improving Services, security)

  • Compliance with legal obligations

8. Data Sharing & Disclosure

We may share information with:

8.1 Service Providers

Third-party vendors who assist with:

  • Cloud hosting and infrastructure

  • Payment processing

  • Analytics and performance monitoring

  • Customer support

  • Security and fraud prevention

All vendors are contractually required to protect your data.

8.2 Legal Requirements

We may disclose information where required to:

  • Comply with applicable law or regulation

  • Respond to lawful requests

  • Protect the rights, safety, or property of Rejuven or others

8.3 Business Transfers

In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of that transaction, subject to this Privacy Policy.

9. International Data Transfers

Your information may be processed in countries outside your jurisdiction, including the United States.

Where required, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Services

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, accounting, or regulatory requirements

You may request deletion of your data at any time.

11. Your Privacy Rights

11.1 GDPR / UK / Swiss Rights

You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

  • Lodge a complaint with a supervisory authority

11.2 California Privacy Rights (CCPA / CPRA)

California residents may:

  • Request access, correction, or deletion of personal data

  • Opt out of data sharing (Rejuven does not sell personal data)

  • Exercise rights without discrimination

12. Cookies & Tracking

We use cookies to support:

  • Essential functionality

  • Analytics and performance

  • User experience improvements

You may manage cookies via browser settings.

13. Data Security

We implement commercially reasonable safeguards to protect personal data. However, no system is completely secure, and we cannot guarantee absolute protection.

14. Children’s Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Services or other appropriate means.

16. Contact Information

For privacy inquiries or to exercise your rights:

Email: privacy@rejuven.com
Company: Rejuven, Inc.
Address: 2261 Market Street STE 61210, San Francisco, CA 94114

© 2025 Rejuven, Inc. All rights reserved.

© 2025 Rejuven, Inc. All rights reserved.

© 2025 Rejuven, Inc. All rights reserved.